About products, OEM requests, etc.
Inquiries by email
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*We are available from 9:00 a.m. to 5:00 p.m. on weekdays, excluding weekends and holidays.
*Depending on the content of your inquiry, we will confirm and contact you in order.
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Reception hours 9:00-17:00 (excluding Saturdays, Sundays, and holidays)
When will the product be shipped after ordering?
After ordering, we will deliver the product in about 2 to 5 business days.
In the unlikely event that an item is out of stock, we will notify you of the shortage within 2 business days and discuss the delivery time.
Can you do gift wrapping?
Free gift wrapping is available. Please check this out for details.
Please tell me the payment method
- Credit card [VISA / Master card / JCB / americanexpress ]
- PayPal
- Rakuten Pay
- PayPay
- Amazon Pay
- COD (Sagawa Express)